Systems & Cloud Engineer

Michael
Belay

IT Systems Administrator
Network Administrator
Cloud Systems Engineer

I’m a System Administrator who supports and maintains IT systems across on-prem and cloud environments. My day-to-day work includes managing users and devices through Active Directory and Azure, troubleshooting access and system issues, and keeping infrastructure running smoothly. I work with technologies like Group Policy, Intune, and core networking (DNS, DHCP, VLANs, VPNs), while also using PowerShell and Python to automate routine tasks. Alongside that, I build hands-on projects in AWS to deepen my cloud skills and apply what I learn in real-world scenarios.

belay@cloud:~$
{
  "name": "Michael Belay",
  "role": "SysAdmin + Cloud",
  "cloud": [
    Azure, AWS
  ],
  "status": open_to_work,
}
 
$
01 Technical Stack
Cloud — Azure
Entra ID Intune Azure AD ARM Virtual Machines
Cloud — AWS
EC2 S3 CloudFront Route 53 Lambda IAM
🖥
SysAdmin
Active Directory Group Policy Windows Server Linux
🔗
Networking
TCP/IP DNS DHCP VPN VLANs Switching
Automation
Python PowerShell Bash GitHub Actions
🛡
Security
IAM Zero Trust MFA Conditional Access
02 Experience
National League of Nursing
IT Systems Administrator
2025 — Present
Active
  • Manage and maintain Active Directory, Group Policy, and user lifecycle across on-premises and hybrid Azure AD environments
  • Deploy and configure endpoints using Microsoft Intune MDM, ensuring compliance and security policy enforcement
  • Administer network infrastructure including switching, VLANs, DNS, DHCP, and VPN solutions
  • Automate routine IT tasks with PowerShell and Python scripts, reducing manual workload and improving SLA response times
AWS-Amazon Web Services
IT Support Engineer infra
2023 — 2025
  • Provided Tier I/II technical support for hardware, software, and network-related incidents across a multi-site environment
  • Managed ticketing queue and resolved escalations within defined SLA windows
  • Assisted in deployment and imaging of workstations using SCCM and manual provisioning workflows
  • Documented runbooks and KB articles to improve first-call resolution rates across the help desk team
Howard University
Technical Support Specialist
2022 — 2023
  • Delivered Tier 1 and Tier 2 support for hardware, software, and network-related issues
  • Installed, configured, and maintained desktop and laptop systems
  • Supported Active Directory including account management and access control
  • Assisted with DNS and network troubleshooting
  • Provided onboarding support including device setup and account configuration
  • Supported printers, AV systems, and office technology
  • Documented issues and resolutions in ticketing systems
  • Educated users on IT best practices
03 Portfolio Projects
04 Certifications
Cisco
CCNA: Cisco Certified Network Associate
// Completed
CompTIA
CompTIA Network+
// CompTIA
CompTIA
CompTIA Security+
// CompTIA
AWS
AWS Cloud Practitioner (In progress)
// Amazon Web Services
05 Establish Connection